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The Client
A subsidiary of a US$4 billion Indian conglomerate, the client is one of the fastest growing India-based global IT and IT-enabled services companies. Since its inception in October 2000, the company has established itself as key player in offshore outsourcing, growing at a compounded annual growth rate (CAGR) of over 85%, outpacing competition and the IT services market. Recognized by Forbes as one of the “World's Most Reputable Companies”, the company is focused on the Manufacturing, BFSI, Consumer Packaged Goods, Retail, Travel, Hospitality and Transportation verticals. |
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Services supplied |
Market Opportunity Assessment
Competition Tracking |
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"In a first of its kind exercise, Prayag has researched current users of the offshore BPO model to understand their strategies and success factors. They have provided an insightful and comprehensive analysis that is very valuable to companies looking to offshore business processes to India as well as to BPO service providers."
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-Jaya Raju,
General Manager
- BPO Division
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