Volume 13 - March  2007

 

 

 

 

 

2006 Marketing Best     Practices study –        A quick peek

 

 

 

 

The results of Prayag’s 2006 Marketing Best Practices study have been mailed to all participants. Meanwhile, we give our Confluence readers a quick peek at the key takeaways:

 

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While there is no drastic change in the approach to marketing, we are noticing a few changes

 

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Though customer acquisition still takes precedence, companies are looking at branding and customer retention more seriously

 

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The downside is that this shift needs to happen at a much faster pace than the current one

 

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It is increasingly acknowledged that marketing is not only about tactical programs. Marketing teams are now acknowledged as strategic to the organization

 

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While companies recognize marketing’s role, budgets are still not commensurate to initiate activities that are wider in scope and reach

 

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Taking a cue from other industries, companies are exploring the outsourcing route to expand marketing footprint. However, at this stage, efforts in this direction are at best baby steps

 

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With advent of online marketing and efforts in branding, it is important to measure effectiveness. Marketers are taking steps in the right direction and need to devise a set of metrics that makes most sense for them

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