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The Client
The client, a leading global third party BPO, delivers voice and transaction processing services to Fortune 500 corporations. The company's solutions include contact center management, transaction processing, finance and accounting, IT and process consulting services. Focused on banking and finance, insurance, retail, telecom, IT, travel and hospitality verticals, the company has been ranked among Deloitte's Top 50 fastest growing technology companies in Asia Pacific for the years 2005 and 2006. Started in 2000 with just 25 employees operating out of a single facility in India, it has grown from a regional BPO to one of the leading global suppliers of BPO services with over 25,000 employees and a global operational footprint spanning India, US, Europe, and the UK. |
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Business Model |
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"All our hard work has finally resulted in a partnership of two renowned organizations, which I am sure will help us become a leading BPO in India. Your involvement as part of the deal team has been a key factor in making this deal happen."
- CEO,
Client Organization
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